What kind of information do you collect ?

 

We receive, collect, and store all information that you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect information about sessions, including page response times, the duration of visits to certain pages, information about page interactions, and the methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications), payment information (including credit card information), comments, reviews, product reviews, recommendations, and personal profile information.

 

How do you collect information ?

 

When you make a transaction on our website, as part of the process, we collect the personal information you provide, such as your name, address, and email address. Your personal information will be used solely for the specific purposes outlined above.

 

Why do you collect this personal information ?

 

We collect this non-personal and personal information for the following purposes:

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1. To provide and operate the services;

2. To provide our users with ongoing assistance and technical support;

3. To contact our visitors and users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

5. To comply with applicable laws and regulations.

 

How do you store, use, share, and disclose the personal information of visitors to your website?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored using Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company comply with the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort by brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements ensure the secure processing of credit card information by our store and its service providers.

 

How do you communicate with visitors to your website ?

We may contact you to provide you with information about your account, to resolve issues with your account, to resolve a dispute, to collect fees or amounts owed, to solicit your feedback through surveys or questionnaires, to send updates about our company, or, if necessary, to contact you to enforce our Terms of Use, applicable national laws, and any agreements we may have with you. For these purposes, we may contact you via email, phone, text message, and regular mail.

 

 

How can visitors to your site withdraw their consent?

 

If you no longer wish for us to process your data, please contact us at contact@terraventoux.com

 

Privacy Policy Updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make significant changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.